Reviews

At Mitch Craig Heating & Cooling LLC we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 287 Reviews

Elizabeth Jacob
08/01/2025
08/01/2025
My husband and I were noticing condensation on our air ducts and called for an inspection. Chris came and looked at everything for us. He was very nice and professional and gave us helpful suggestions on how to prevent the issue. The pricing of his visit was a reasonable price and he didn't try to push any sales on us, which was a relief to us. I felt like he had our best interests in mind and truly wanted to help us with our issue. We will definitely call them in the future.

Jeff Veach
07/28/2025
07/28/2025
I HIGHLY Recommend Mitch Craig Heating and Cooling. Their techs are top notch, professional, and always get the job done right the first time. Cant say enough good things about Mitch the owner, Devin in the office, and all the field techs who keep all of our HVAC systems running smooth..

Dwayne
07/25/2025
07/25/2025
I am a handicap senior and my A/C unit went out several days ago and it’s an old unit so I started my search for repair when I read all the reviews on Mitch Craig I gave them a call and they sent out a service rep. Within the hour he looked the situation over and gave me a quote for replacing both and I was amazed at the price I agreed to replace but this is amazing it was 85* in my house and he got with the owner and within 45-minutes a tech was there to get my old unit going (we were under a heat advisory) the next day the crew arrived at 9-am and by 2-pm had both units installed and running my house is now comfortable, not many if any companies out there would have done what they did I can’t thank you enough you have my business for sure and you will be highly recommended by me many thanks.

Steven Gladwell
07/25/2025
07/25/2025
Clayton from Mitch Craig diagnosed my fault connector in minutes! I had tried to troubleshoot the system myself -well, bought a new capacitor 😂. After that didn't work, Clayton found the fault and replaced the part in minutes! Also charged up the system with some r410 and had the system purring away- tout suite!

Debra McCormick
07/21/2025
07/21/2025
Mitch Craig cooling is fast service. I was without air for 4 days . I called them they came out first thing Monday morning and fixed my air. The young man was very nice and got the job done fast. The price was a lot less then someone else I have used before. I will always use Craig from now on. Thanks from me and my dog.

Abner Miralda
06/26/2025
06/26/2025
Devin and Michael installed a new AC unit in one of houses and the experience was excellent. Very profesional, high quality.
I highly recomend Mitch Craig for commercial and residential AC needs.
Also, Mike has been helping us to fix no only residential AC, he has a great knowledge and experience in commercial. He is an excellent professional.

William Rumbley
06/19/2025
06/19/2025
Jeremy was very thorough and professional. He was very informative about the issues that we were having, found the problems that our former heat and air service could not or would not solve. We were very pleased with his service and are now going to be using Mitch Craig for our heating and air service.

Haleigh Adams
06/13/2025
06/13/2025
Best HVAC in the area hands down! We got a few quotes from some businesses around the area, and Mitch Craig Heating and Cooling gave us the best price. We had heard from some friends that they were a great company, so we went with them. They did what they said they would, and the install went super smooth! We have now recommended them to many other’s. They are VERY truthful, even if they would lose money. Other companies try to upsell, whether you need it or not. Not this company! I will never go anywhere else!

Phil Hoffman
06/09/2025
06/09/2025
I reached out on a Monday afternoon to Mitch Craig about replacing my air conditioning and gas furnace units. The next morning their Service Manager David came to my house and assessed my heating/cooling needs and ran through my options. He made sure that I was comfortable with my decisions every step of the way. A representative from Mitch Craig Customer Service called me on Thursday afternoon and advised all my new equipment had arrived and we scheduled it to have it installed the next day at 9 am. Their installation team of AJ and Carver arrived Friday morning just prior to 9 am and got right to work. These two young men were knowledgeable, professional and courteous. The installation was seamless and I could not be more happy that I chose Mitch Craig. I highly recommend them for any of your HVAC needs.

Emily Grantz
06/06/2025
06/06/2025
I’d gotten quotes from BJs and Jarboes to replace my AC and furnace; Mitch Craig was cheaper than both by $1500. Chris came out to evaluate and I felt he was honest in his evaluation. I didn’t feel pressure to purchase or sign a contract. Then AJ and Carver installed the unit. They were kind, quick, and I’ve got AC that works in June so that’s all that really matters! I also think their service contract is a great deal.

Drew Cantrell
05/30/2025
05/30/2025
I was very pleased with all aspects of dealing with Mitch Craig. They were very responsive to all my questions and David gave me a very well explained quote at a very competitive price. I was so pleased to learn they offered quality products made by General Electric. The installers (Clayton and Troy) were very professional and did a very clean and efficient job installing the new equipment and hauling away the old equipment without any issues. They ensured everything was working perfectly before leaving. Thank you Mitch Craig!

Ian
05/25/2025
05/25/2025
We had a great experience with them from start to finish. David was professional, knowledgeable, and made the quoting process easy and transparent. He took the time to answer all our questions and helped us choose the right system for our home. When it came time for installation, Clayton and Troy were outstanding—efficient, courteous, and clearly experienced. They treated our home with care and left everything spotless. The new system is running perfectly, and we couldn’t be happier. Highly recommend this team for any HVAC needs!

Michael Loy
05/23/2025
05/23/2025
Recently had Mitch Craig H&C to the house to diagnose/repair loud AC. Not only did they diagnose it within minutes, they were able to repair it quickly. Customer service was top notch from first phone call through the repair. Worth every dollar and the price was more than fair to begin with. I had been recommended this company by at least 2 different families and Im so glad I took there advice. Now I highly recommend Mitch Craig Heating and Cooling. Do yourself a favor and call them if you need this type of service.

Angela Heid
05/22/2025
05/22/2025
Highly recommend Mitch Craig Heating & Cooling!
Clayton did a full HVAC replacement at my home, and the entire experience was excellent. They arrived on time, worked with my schedule, and were extremely polite and professional. Clayton was very knowledgeable—he explained all the changes clearly, answered every question I had, and made sure I fully understood everything before finishing the job. Great service from start to finish!

Angela Barrett
05/18/2025
05/18/2025
I rent a duplex so i was not apart of the purchase process with Mitch and Craig Heat and Air but I did meet two of their employees, AJ and Carver, they came to my home at 9am and finished at 1pm. I had plenty of time to get ready for work by 2pm. They are two young experienced well trained men that are very polite and caring. They showed and explained everything about the heat/air unit and the thermostat. My dog Asher loved them both, he didn't want them to leave. So glad you employed AJ and Carver, they are great for your clients and a great asset to your company, Mitch Craig Heat/Air. Thanks Angela
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